Automation has always been a part of the telecom industry, one of the most innovative sectors. But telecom infrastructure is a stranger to tech-related improvements. In this article, we discuss how advanced technology such as IoT, Machine Learning or RPA can help telcos automate their infrastructure and asset management operations, improve their efficiency and increase revenue. The future of telecom is within our grasp.
The standardization and optimization of business processes is one of the most beneficial methodologies to improve the productivity of an organization. Minimizing errors, ensuring the correct performance of work, exponentially improving the quality of service or product, and facilitating the ability to calculate costs, are some of the competitive advantages that the implementation of these processes provides.
In our previous article we talked about the importance of Data Analytics and Business Intelligence in digitization. In this post, we will talk about one of the processes that has been digitalized and that today has become an important asset for companies as it is the management and maintenance of the life cycle of the assets.
With the digitization of companies, it has been possible to evolve at all organizational levels, transforming internal and external processes and flows, and giving it a differential value, from which companies that have opted for digitization are already taking advantage of it today to adapt and improve the way of managing them.
The term Digital Adoption, of great relevance in digital transformation processes, is known as the process whereby an organization facilitates the adoption of digital solutions to its users, with the ultimate goal of converting those who were initially unaware of the solution, into their prescribers. This transformation is known as the Customer Success Cycle.